We know that your walks will be a highlight of your holiday - so we've created a number of great ways to keep your memories alive! We also produce web and media products that can assist your business.
Click on the following products for a description:
We have set these Conditions to make sure we continue to have a business to operate and delight you...
Refund and Returns Policy – Goods
If your purchase is damaged, you may return the products by mail for replacement or refund within 7 days of receiving the goods. Please email us at products@outabout.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.
All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore advise you take out shipment registration of insurance with your postal carrier. Outabout Walks will not be responsible for parcels lost or damaged in transit if you choose not to insure.
Shipping Policy
We ship worldwide and offer various options to meet your needs. Shipping cost to your country is determined by destination, weight and shipping method.
To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment.
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obligated to re-send the order to the correct address at our expense.
How long will it take for my order to arrive?
All deliveries will be received within 5 (Australia ) to 10 (International) business days of the purchase date.
It is the responsibility of the customer to inform Outabout Walks if an order does not arrive either by emailing products@outabout.com.au or calling +61 (0)466 454 613. Once we learn an order has not arrived by the due date we will lodge an enquiry with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
You have the option to have your item delivered with or without a signature of receipt. If you choose to have the item delivered without a signature of receipt you are liable for actions there after the couriers said delivery. If you choose to sign for your item you will generally need to be available between 8.30am and 5pm to receipt the delivery. You have the option to choose a different delivery address than your billing address. For example you may want to use your work address for delivery.
Without limiting the operation and any other terms and conditions herein, we will not accept liability for any loss or damage arising from a late delivery.
Without limiting the operation and any other terms and conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.